HRFoodSafe: Food Safety Training in Concord, NH

Last updated June 25, 2026

Food safety certification isn't the kind of thing a restaurant or hospitality business can afford to treat casually, and HRFoodSafe in Concord, NH has spent nearly two decades making sure the region's food service workers don't have to. Operating out of 18 Loudon Rd, Concord, NH 03301, the company specializes in food safety training, consulting, and certification services for the hospitality industry across New England. From ServSafe Food Protection Manager exams to HACCP consulting and ServSafe Alcohol Certification, the curriculum covers the full range of what a working food service operation needs to stay compliant and, more practically, safe.

What separates HRFoodSafe from a generic testing center is the depth of industry experience its instructors bring to each class. Every trainer has worked in the restaurant business in some capacity, so the material doesn't get delivered in a vacuum. Real kitchen scenarios, actual service-line problems, and the kind of judgment calls that only come from time on the floor all make their way into the classroom. That approach has earned the company a loyal client base, including operators who have been booking training sessions with HRFoodSafe for more than 20 years.

The company is based in Concord, NH and serves clients across the New England region, offering both scheduled courses and consulting tailored to individual business needs. Its focus is squarely on the hospitality industry, and that focus shows in both the curriculum design and the pass rates its clients report.

HRFoodSafe History and Founding in New England

HRFoodSafe was founded in 2005 by Bud Konn, whose career in hotel and restaurant management stretches back more than 35 years. Before launching the company, Konn worked with major hospitality organizations including Marriott, Sheraton, and Harley Hotels, accumulating the kind of operational knowledge that translates directly into practical food safety instruction. That background informed the company's core philosophy from the start: food safety training should be grounded in how kitchens and service operations actually work, not just in what the certification exam requires.

By 2008, HRFoodSafe had formalized its commitment to making food safety a cultural priority for its clients rather than a checkbox exercise. The company has continued operating from its Concord, NH base, growing its reach across New England while maintaining the hands-on, industry-specific approach Konn established at founding. That consistency over time is reflected in the long-term relationships the company has built with clients in the region's restaurant and hospitality sectors.

Food Safety Training Services and Certifications

HRFoodSafe offers a comprehensive suite of training and consulting programs designed specifically for food service and hospitality businesses. The core offering is the ServSafe Food Protection Manager Certification, a nationally recognized credential that remains valid for five years upon successful completion of the exam. But the catalog extends well beyond that single credential.

• ServSafe Food Protection Manager Certification (5-year validity)
• ServSafe Alcohol Certification
• HACCP (Hazard Analysis and Critical Control Points) training
• Food safety consulting tailored to individual business operations
• On-site and scheduled group training sessions

The HACCP training is particularly relevant for food businesses that need to document and manage food safety hazards systematically, whether for regulatory compliance or internal quality control. ServSafe Alcohol Certification addresses the specific liability and safety concerns around responsible alcohol service, rounding out the company's coverage of the major risk areas a full-service hospitality operation faces.

Consulting services go beyond the classroom. HRFoodSafe works directly with businesses to assess their specific food safety practices and develop programs suited to their operations, rather than offering a one-size-fits-all solution. That customization is central to how the company positions itself as a long-term partner rather than a one-time certification vendor.

Team and Instructors at HRFoodSafe

The instructors at HRFoodSafe are drawn from people who have worked in the restaurant and hospitality industry, not just trained in food safety theory. That distinction matters in the classroom. When an instructor can reference a real situation from a hotel kitchen or a busy service line, the material lands differently than it does when it comes from a textbook alone.

• Bud Konn, Owner and Founder: More than 35 years of hotel and restaurant management experience, including time with Marriott, Sheraton, and Harley Hotels.
• Rachel: An instructor recognized by students for her knowledgeable delivery and use of relevant, real-world examples to make certification material meaningful in practice.

The instructional team's shared background in working food service environments is something clients notice and comment on directly. The ability to connect certification requirements to actual operational decisions makes the training more useful once students are back on the job, and it contributes to the high pass rates that long-term clients have reported.

Milestones and Track Record

• Founded in 2005 by Bud Konn, drawing on 35-plus years of hospitality management experience.
• Formalized its food-safety-as-culture mission in 2008 and has operated continuously from Concord, NH since then.
• Has grown to serve clients across New England, establishing itself as a recognized resource for hospitality industry food safety training in the region.
• Maintains long-term client relationships spanning more than two decades with individual operators.

What Customers Say About HRFoodSafe

The reviews HRFoodSafe has collected over the years reflect two consistent themes: the professionalism of the instruction and the practical results clients see in their employees' certification outcomes. Clients who have worked with the company for extended periods speak to both the ease of the booking process and the reliability of the training itself.

I have been working with them for over 20 years and have nothing but GOOD THINGS to say! High passing percentage.

- Peggy Dickinson

That kind of long-term relationship is a meaningful signal in a market where businesses have plenty of options for certification training. Clients who stay for 20 years aren't doing so out of inertia; they're doing so because the training works.

The quality of individual instructors also comes up in client feedback. Jean Connon noted the effectiveness of instructor Rachel's teaching approach specifically, pointing to her use of relevant examples as what made the material stick.

Rachel was the instructor. She was knowledgeable, provided relevant examples and 'taught' the material in a meaningful way.

- Jean Connon

Jennifer Guptill offered a broader assessment of the team, highlighting both the professionalism of everyone she'd worked with and the real-world credibility that comes from instructors with actual restaurant experience.

Every person we work with has been top notch, professional, and on top of their game! The instructors are able to use real-world experience as they have all worked in the restaurant industry in some capacity.

- Jennifer Guptill

Across these accounts, the picture that emerges is of a training operation that takes its instructional quality seriously and delivers results that clients can measure in their employees' performance on certification exams.

Location and Community in Concord, NH

HRFoodSafe operates from 18 Loudon Rd Box 2342, Concord, NH 03301, in New Hampshire's state capital. Concord sits at the geographic and administrative center of the state, which makes it a practical base for serving food service businesses across the broader New England region. The company's reach extends well beyond Concord itself, but the city provides a stable, accessible home base for the training and consulting operation.

HRFoodSafe's community role is practical and direct: it helps local and regional food businesses build food safety into their operations as a genuine practice rather than a compliance formality. By offering consulting services tailored to individual businesses alongside its certification courses, the company functions as an ongoing resource for the hospitality industry rather than a venue operators visit once every five years when a certification expires. That sustained engagement with clients across New England reflects the kind of regional presence that a Concord-based organization is well positioned to maintain.

Why Choose HRFoodSafe for Food Safety Training

HRFoodSafe brings something to food safety training that generic testing centers don't: instructors who've worked in the industry they're teaching about, a curriculum that connects certification requirements to real operational decisions, and a track record of client relationships that have held for more than two decades. Bud Konn built the company on 35-plus years of hands-on hospitality management experience, and that foundation shows in how the training is designed and delivered.

For food service businesses in Concord, NH and across New England that need ServSafe certification, HACCP training, alcohol service certification, or food safety consulting, HRFoodSafe offers a focused, experienced option. The pass rates clients report and the longevity of those client relationships are the clearest evidence of what the training actually produces.

Customer quotes shown above are from public Google reviews.